The pairing process starts automatically when the charging case is opened for the first time. Samsung smartphones then directly recognize the new Galaxy Buds2 and suggest pairing. Alternatively, the pairing process can be started manually by holding both sensor surfaces.
Users of other smartphones should download the Samsung Wearable app (Android) beforehand. After pairing, the app recommends installing the appropriate plug-in (Android only), and then you are ready to go. For Apple devices, the Samsung Galaxy Buds app is available, but it did not support Galaxy Buds2 at the time of testing. However, this is already the case in the app for Windows. It is similar to the Android app, but sorted a bit differently.
Among other things, the app can be used to initiate the acoustic test and install updates. The ANC can be turned on or off via the app, but there are no settings. However, the ambient mode is divided into three levels. With the stronger variant, these are even amplified. If the low ambient sound setting is selected, ambient noises are slightly muffled. The latter setting is more practical outdoors on windy days.
The app can also be used to configure the two touch sensors separately from each other, activate experimental functions or search for the earphones. The search function is an acoustic function where the earphones start to chirp and get a bit louder over time.